Refund Policy

Last updated: August 13, 2026

Eligible Refunds

Refunds may be approved when a paid class is cancelled by the chef, materially different from its listing, inaccessible due to platform issues, or resolved through a valid dispute.

Non-Refundable Cases

Refunds may be declined for missed live classes, incomplete learner preparation, buyer remorse after accessing recorded content, or issues caused by learner device/network limitations.

Disputes

Chefskona may hold instructor payouts while a dispute or refund request is reviewed. Approved refunds are returned through the original payment provider where possible.

Timing

Provider processing times vary. Chefskona records refund status in the learner and admin portals.