Last updated: August 9, 2026
Chefskona is a cooking education marketplace where learners discover cooking classes and chefs create lessons, manage bookings, receive payouts, and communicate with learners. This Privacy Policy explains how Chefskona collects, uses, shares, stores, and protects personal information when you use our website and services.
We may collect account information such as your name, email address, password credentials, user role, profile photo, country, city, language, cooking interests, dietary preferences, and saved classes.
For chef accounts, we may collect profile details, teaching specialties, years of experience, biography, introduction videos, verification documents, payout information, lesson content, and communications with learners or administrators.
For transactions, we may collect booking details, order history, payment status, refund and dispute details, payout records, and related support messages. Payment card or bank details are processed by payment providers and are not intended to be stored directly by Chefskona.
We also collect technical information such as device type, browser, IP address, approximate location, pages visited, referral source, cookies, authentication sessions, and usage analytics.
We use personal information to create and secure accounts, authenticate users, route users to the correct learner, chef, or admin dashboard, provide classes and bookings, process payments and payouts, manage chef verification, handle disputes, send notifications, improve search and recommendations, prevent fraud, comply with legal obligations, and maintain platform security.
Where applicable, we process personal information based on contract performance, consent, legitimate interests, legal obligations, fraud prevention, dispute handling, and platform safety. We aim to collect only information that is relevant and reasonably necessary for the purpose described.
We may share information with service providers that help us operate Chefskona, including authentication, hosting, database, analytics, email, payment, fraud prevention, support, and verification providers. We may also share relevant booking information between learners and chefs, and we may disclose information when required by law, to enforce our terms, or to protect users and the platform.
Chefskona may use cookies and similar technologies to keep you signed in, remember preferences, understand site performance, improve services, and protect accounts. You can manage cookies through your browser settings, but some features may not work correctly without essential cookies.
We keep personal information for as long as needed to provide services, maintain records, resolve disputes, comply with law, prevent fraud, and enforce agreements. When information is no longer needed, we will delete, anonymize, or securely retain it only where legally necessary.
We use technical and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, and disclosure. No online service is completely secure, so users should keep account credentials confidential and contact us if they suspect unauthorized access.
Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object to, or request portability of your personal information. You may also withdraw consent where processing is based on consent. Nigerian users may also have rights under the Nigeria Data Protection Act, 2023, including the right to lodge a complaint with the Nigeria Data Protection Commission.
Chefskona may use cloud, authentication, payment, and support providers located outside your country. Where personal information is transferred internationally, we take reasonable steps to use appropriate safeguards required by applicable law.
Chefskona is not intended for children who are not old enough to use online marketplace services in their location. If we learn that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.
We may update this Privacy Policy as our services, technology, or legal requirements change. The updated version will be posted on this page with a new effective date.
For privacy questions, requests, or complaints, contact Chefskona at privacy@chefskona.com.